Refund policy

Glo by Graci – Returns & Exchanges

We want you to love every piece you wear from Glo by Graci. If something isn’t quite right, we’re here to make it easy.

Returns

We accept returns within 30 days of the delivery date. Items must be:

Unworn, unwashed, and in original condition
Free of makeup, deodorant, or fragrance
Returned with original tags attached

Once your return is received and inspected, your refund will be issued to the original form of payment. Please allow 5–7 business days for processing.

Exchanges

Need a different size or style? We offer free exchanges within 30 days of delivery.

Exchanges are subject to product availability
If your requested item is unavailable, we’ll issue store credit

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

Sale or discounted items
Gift cards
Accessories or specialty items marked “Final Sale”

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method, as Glo by Graci is not responsible for lost returns.